Axis P5522-E Bedienungsanleitung Seite 52
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AXIS P5522 PTZ Dome Network Camera
Troubleshooting
Slow image update Configuring pre-buffers, motion detection, h igh-resolution images or high frame rates will affect
the performance of the Axis product.
Poor performance Poor performance maybecausedbyheavynetworktraffic, multiple users accessing the product,
low performance clients, use of features such as motion detection and event handling.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or location of
overlay image
The overlay image may have been positioned incorrectly or may be too large. See Overlay Image
Settings in the online help for more information.
Privacy mask is not displayed
Incorrect size or location of
privacy mask
The privacy mask may have been positioned incorrectly or may be too large.
Browser freezes
Firefox 1.4 (or later) can
sometimes freeze on a slow
computer
Lower the imag e resolution
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion Detection triggers unexpectedly
Changes in l uminance
Motion detection is based on changes in lumina
nce in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
No audio
Incorrect setup
Check the sound card in the computer. Ensure that mute is not selected and that the v olume
settings are correct.
No audio o
rverypooraudio
quality
Check that Enable audio support is selected under Setup > System Options > Security > Audio
Support.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Poor audio quality
CPU overloaded
Reduce the number of listeners and viewers. Decrease image resolution and compression.
Unsynchronized audio and
video
Synchronize the product’s date and time settings with an NTP server. Go to Setup > System
Options > Date & Time.
Distorted audio
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
use half-duplex mode instead.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted Reformat the SD card and then click Mount.
52
- USER'S MANUAL 1
- Table of contents 3
- Hardware overview 4
- Connectors 4
- LED indica tors 5
- Access from a browser 6
- Access from the Internet 7
- Set the root password 7
- The Live View page 8
- Accessing the product 10
- Media s treams 11
- Media streams 11
- How to stream H.264 11
- AXIS Media Control (AMC) 11
- Accessing audio streams 13
- Setting up the product 14
- Basic Setup 14
- Video and Audio 15
- Video Stream 15
- Stream Profiles 16
- Camera Settings 16
- Privacy Mask 18
- Audio Settings 18
- Audio Clips 20
- Live View Config 21
- PTZ (Pan Tilt Zoom) 24
- Preset positions 24
- Guard Tour 24
- OSDI Zones 25
- Advanced 25
- Control Queue 26
- Applications 27
- Event Servers 28
- Event Types 29
- Set up a scheduled event 30
- Save stream 30
- Gatekeeper 31
- Motion detection 31
- Motion detection parameters 32
- Audio d etection 33
- Port Status 33
- Recordings 34
- Event recordings 34
- Continuous recording 35
- System Options 37
- Security 37
- Date & Time 38
- Ports & Devices 44
- Maintenance 44
- Troubleshooting 49
- Checking the firmware 49
- Upgrading the firmware 49
- Emergency recovery procedure 49
- Technical Specifications 53
- Performance considerations 55
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