Axis P3384-VE Bedienungsanleitung PDF herunterladen (Seite 62)

AXISP3384–VEFixedDome

Troubleshooting

Lowerframeratethan

expected

SeePerformanceConsiderationsonpage68.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly

keyframes.

Lowertheimageresolution.

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

ContactyourAxisreseller.

Videoandimageproblems,general

Imageunsatisfactory

CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand

Setup>Video&Audio>CameraSettings.

MotionDetectiontriggersunexpectedly

Changesinluminance

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare

suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity

settingtoavoidproblemswithluminance.

Noaudio

Incorrectsetup

Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume

settingsarecorrect.

CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio

Support.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio

Settings.

Pooraudioquality

Stuttering

Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.

Unsynchronizedaudioand

videousingH.264

Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System

Options>Date&Time.

Distortedaudio

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio

Settings.

FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or

usehalf-duplexmodeinstead.

Storageanddiskmanagementproblems

Storagedisruption

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother

readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder

SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto

re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage36.

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