Axis AXIS USB Bedienungsanleitung PDF herunterladen (Seite 46)

Troubleshooting

46 AXIS OfficeBasic USB User’s Manual

Axis Support

Server Report

In order to obtain optimal support from Axis support technicians, please

follow these instructions when filling in and submitting a support

question:

1. Go to the print server’s Web pages by typing the print server’s IP address

in the Address/Location field of your Web browser.

2. Go to Admin | Support. Click the Server Report link. A new window will

open.

3. Save the Server report as an HTML file (with an .html file extension) and go

to the Axis Web site.

4. Choose Support and report your case, attaching the Server Report.

Please visit the Axis Web site for more support and additional help

through the FAQ database.

USB port:

If the USB port option does not appear when adding printers in Windows 2000 and XP,

follow these instructions to emulate a USB port:

Windows XP:

1. Go to Start | Printers and Faxes and click the Add a Printer icon to start the Add Printer

Wizard. Click Next.

Windows 2000:

1. Go to Start | Settings | Printers and click the Add Printer icon to start the Add Printer

Wizard. Click Next.

2. Select the Local Printer radio button and click Next. Click the Create a new port radio

button and select Standard TCP/IP Port from the list. Click Next and the Add Standard

TCP/IP Printer Port Wizard starts. Click Next.

3. Enter the name of the print server (Example: AXIS100086 or the IP address) and click Next.

Enter the Device Port you want to use: choose LPT1

Select Manufacturer and Printer from the lists. Click Next. Choose whether you want to

keep the existing driver or to replace it. If you already have the printer’s driver installed,

you will be asked whether to keep it or to replace it. Click Next.

Supply a name for the printer and choose whether you want to make it your default

printer. Click Next.

Choose whether you want to share the printer with other network users. Click Next and

Finish.

4. Go to Start | (Settings) | Printers (and Faxes) and highlight your newly installed printer.

Right-click and choose Properties. Choose the Ports tab (make sure your printer is

highlighted) and then Configure Port...Under Protocol, click the Raw radio button and then

define the printer port under Raw Settings - Port Number as follows: 9100.

Click OK and close the window. Print a test page to verify your installation.

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Axis AXIS USB Bedienungsanleitung Seite 46